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Making a blockchain payment is fast, convenient, and extremely secure. Remember to send your payment during the 15-minute payment window. BitPay only guarantees the fixed BTC or BCH price for this time period. Do not send payments to expired invoices. There are several ways to pay a BitPay invoice from your wallet. Scan the QR Code. If your wallet is on a different mobile device, you can scan this code to open the payment in your wallet. Your wallet will lock in with the correct receiving Bitcoin or Bitcoin Cash address and sending amount. Then make the payment. Open in Wallet.

Send the Payment Manually. Bitcoin and Bitcoin Cash Miner Fees. Miner fees are the cost your wallet pays for the computing power which confirms transactions on the Bitcoin and Bitcoin Cash networks. Miner fees are not BitPay fees, and they cannot be refunded. These fees can be higher or lower depending on the number of transactions waiting to be confirmed on the Bitcoin or Bitcoin Cash networks. Network Cost Fee. BitPay provides tools and reporting for merchants to view successful payments and manage their own refunds in Bitcoin or Bitcoin Cash. If you would like a refund or need help in getting your order for a successful payment, please contact the merchant directly. They can initiate the refund process or help you get your purchase. Remember that you will need to provide your BitPay invoice URL or your order ID for the merchant to assist you. Merchant refund policies differ, so please contact the merchant to discuss refund options.